Accessibility Statement - ComplySkills

Our commitment

ComplySkills is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility features

Keyboard navigation

All interactive elements are accessible via keyboard. Use Tab to navigate, Enter to activate, and Escape to close dialogs. Course slides support arrow keys and swipe gestures.

Responsive design

The platform works on desktop, tablet, and mobile devices. Content reflows for smaller screens without loss of functionality.

Visual accessibility

We use sufficient colour contrast ratios, clear typography, and do not rely on colour alone to convey information. Focus indicators are visible on all interactive elements.

Semantic HTML

We use proper heading hierarchy, landmark regions, ARIA labels, and skip-to-content links to support screen readers and assistive technologies.

Standards we follow

WCAG 2.1 Level AA. our target conformance level
Equality Act 2010. reasonable adjustments for disabled people
Public Sector Bodies Accessibility Regulations 2018. best practice guidance
EN 301 549. European accessibility standard for ICT products and services

Known limitations

We are aware of the following accessibility limitations and are working to address them:

•Some older course content images may lack detailed alt text descriptions
•PDF certificates may not be fully accessible to screen readers. we provide HTML certificate pages as an alternative
•Third-party embedded content (e.g. payment processing) may have its own accessibility limitations

Feedback and contact

We welcome your feedback on the accessibility of ComplySkills. If you encounter any accessibility barriers, or if you need information in an alternative format, please contact us:

Email: accessibility@complyskills.com

We aim to respond to accessibility feedback within 5 business days.

Enforcement procedure

If you are not happy with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS). The EASS provides advice and assistance to individuals about discrimination and human rights issues across England, Scotland, and Wales.