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Banking Conduct of Business (BCOBS)
Learn the FCA's conduct rules for retail banking including savings, current accounts, and deposit products under the Banking Conduct of Business Sourcebook.
1 modules, 1 lessons~7 minutes80% pass mark4 flipcards, 1 scenario
CPD Aligned
This course provides general guidance on BCOBS requirements. Firms should refer to the FCA Handbook for detailed obligations.
What you will learn
- Explain the purpose and scope of BCOBS and which firms it applies to
- Identify the key requirements for communications, product information, and post-sale conduct
- Describe how BCOBS protects retail banking customers from unfair practices
- Recognise how BCOBS relates to the Consumer Duty
Who is this for?
Staff at banks and building societies including branch staff, product managers, and compliance teams working with retail deposit products
Course details
Duration~7 min
Modules1
Lessons1
Pass mark80%
CertificateYes
CPD Hours0.1
Jurisdiction
United Kingdom - FCA Banking Conduct of Business Sourcebook
Course Modules
1
BCOBS Essentials
~7 minKey conduct rules for retail banking services
What BCOBS Requires
AudioVisualFlipcardsScenario
Assessment - 4 questions
Total Questions
4
Pass Mark
80%
Audio
1/1
Certificate
Yes
v1.0.0 | Updated 2026-07-01 | Sources verified 2026-07-01
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