CS
All Courses
Verified CourseCompliance Bite
Consumer Credit Regulations (CONC)
Learn the FCA's consumer credit rules covering responsible lending, affordability assessments, arrears handling, and debt collection practices.
1 modules, 2 lessons~8 minutes80% pass mark8 flipcards, 2 scenarios
CPD Aligned
This course provides general guidance on CONC requirements. Firms should refer to the FCA Handbook and seek professional advice for their specific obligations.
What you will learn
- Explain the FCA's requirements for responsible lending and creditworthiness assessments
- Identify the key consumer credit conduct rules that apply before, during, and after lending
- Describe how CONC protects consumers in financial difficulty and arrears
- Recognise the consequences of non-compliance with consumer credit regulations
Who is this for?
Staff at consumer credit firms including lenders, brokers, debt collectors, and anyone involved in consumer lending decisions
Course details
Duration~8 min
Modules1
Lessons2
Pass mark80%
CertificateYes
CPD Hours0.1
Jurisdiction
United Kingdom - FCA Consumer Credit Sourcebook (CONC)
Course Modules
1
Consumer Credit Fundamentals
~8 minThe FCA's rules on responsible lending and consumer credit conduct
Responsible Lending and Affordability
AudioVisualFlipcardsScenario
Arrears, Forbearance, and Debt Collection
AudioVisualFlipcardsScenario
Assessment - 5 questions
Total Questions
5
Pass Mark
80%
Audio
2/2
Certificate
Yes
v1.0.0 | Updated 2026-07-01 | Sources verified 2026-07-01
Frequently Asked Questions
About this course
About ComplySkills
