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Operational Resilience & DORA
Comprehensive training on operational resilience requirements under the FCA and PRA frameworks (PS21/3, SS1/21) and the EU's Digital Operational Resilience Act (DORA - Regulation 2022/2554). Covers important business services, impact tolerances, the five DORA pillars, ICT risk management, third-party oversight, and practical implementation including testing and exit strategies. Essential for all staff in financial services and technology firms subject to these regulations.
3 modules, 9 lessons~30 minutes80% pass mark36 flipcards, 9 scenarios
CPD AlignedCertificate of Completion
This course content has been AI-generated from FCA, PRA, and EU regulatory guidance including PS21/3, SS1/21, and DORA Regulation 2022/2554. Your organisation's compliance team must verify the accuracy and completeness of this material before using it as part of your official training programme.
What you will learn
- Understand the UK operational resilience framework and the FCA/PRA expectations
- Identify important business services and set appropriate impact tolerances
- Explain the five pillars of DORA and their practical implications
- Apply ICT risk management and incident reporting requirements
- Design effective business continuity, testing, and third-party exit strategies
Who is this for?
All staff in financial services and technology firms subject to UK operational resilience rules or DORA
Course details
Duration~30 min
Modules3
Lessons9
Pass mark80%
CertificateYes
CPD Hours0.5
Jurisdiction
UK (FCA PS21/3, PRA SS1/21) and EU (DORA Regulation 2022/2554, applicable from 17 January 2025).
Course Modules
1
Operational Resilience Framework
~10 minThe UK regulatory framework for operational resilience: what it is, why it matters, how to identify important business services, set impact tolerances, and meet FCA and PRA expectations.
What Is Operational Resilience and Why It Matters
AudioVisualFlipcardsScenario
Important Business Services and Impact Tolerances
AudioVisualFlipcardsScenario
FCA and PRA Expectations
AudioVisualFlipcardsScenario
Assessment - 5 questions
2
DORA - Digital Operational Resilience Act
~10 minThe EU's Digital Operational Resilience Act (Regulation 2022/2554): the five pillars, ICT risk management, incident reporting, third-party oversight, and the implications for UK firms operating in the EU.
DORA Overview - The Five Pillars
AudioVisualFlipcardsScenario
ICT Risk Management and Incident Reporting Under DORA
AudioVisualFlipcardsScenario
Third-Party Risk and the DORA Oversight Framework
AudioVisualFlipcardsScenario
Assessment - 5 questions
3
Implementation
~10 minPractical implementation of operational resilience: business continuity and disaster recovery planning, scenario testing and CBEST, and managing third-party concentration risk with robust exit strategies.
Business Continuity and Disaster Recovery Planning
AudioVisualFlipcardsScenario
Testing Your Operational Resilience
AudioVisualFlipcardsScenario
Third-Party Concentration Risk and Exit Strategies
AudioVisualFlipcardsScenario
Assessment - 5 questions
Total Questions
15
Pass Mark
80%
Audio
9/9
Certificate
Yes
v1.2.0 | Updated 2026-07-01 | Sources verified 2026-07-01
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