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Estate Agency & Property Compliance
Estate agents face growing regulatory pressure from HMRC AML supervision, Trading Standards, and the Property Ombudsman — a single missed SAR or undisclosed material fact can cost your agency its licence. This course equips property professionals with the practical knowledge to stay compliant, protect clients, and avoid enforcement action.
3 modules, 9 lessons~40 minutes80% pass mark36 flipcards, 9 scenarios
CPD Aligned
This course provides general compliance guidance for UK estate agency professionals and does not constitute legal advice. Agents should consult a qualified solicitor or compliance specialist for advice on specific transactions or enforcement matters.
What you will learn
- Explain HMRC's role as AML supervisor for estate agents and meet registration and risk assessment obligations under MLR 2017
- Apply customer due diligence procedures to both buyers and sellers, including enhanced due diligence for PEPs and high-risk customers
- Identify suspicious activity and submit Suspicious Activity Reports to the NCA in accordance with the Proceeds of Crime Act 2002
- Fulfil material information disclosure duties under the Estate Agents Act 1979 and National Trading Standards guidance
- Comply with consumer protection law, the Tenant Fees Act 2019, and client money protection scheme requirements
- Handle personal data in property transactions lawfully under UK GDPR and the Data Protection Act 2018
Who is this for?
Estate agents, lettings agents, property managers, compliance officers, and business owners working in UK residential or commercial property
Course details
Duration~40 min
Modules3
Lessons9
Pass mark80%
CertificateYes
CPD Hours0.7
Jurisdiction
England and Wales — Money Laundering Regulations 2017, Estate Agents Act 1979, Consumer Protection from Unfair Trading Regulations 2008, Tenant Fees Act 2019, Digital Markets Competition and Consumers Act 2025
Course Modules
1
Anti-Money Laundering in Property Transactions
~13 minHMRC Supervision, Registration, and Firm-Wide Risk Assessment
AudioVisualFlipcardsScenario
Customer Due Diligence on Buyers, Sellers, and High-Risk Clients
AudioVisualFlipcardsScenario
Identifying Suspicious Activity and Reporting to the NCA
AudioVisualFlipcardsScenario
Assessment - 5 questions
2
Estate Agents Act, Material Information, and Consumer Protection
~13 minDuties Under the Estate Agents Act 1979 and Redress Scheme Obligations
AudioVisualFlipcardsScenario
Material Information Disclosure: What Must Be Revealed and When
AudioVisualFlipcardsScenario
Consumer Protection Law and Avoiding Misleading Commercial Practices
AudioVisualFlipcardsScenario
Assessment - 5 questions
3
Lettings Compliance, Client Money, and Data Protection
~13 minTenant Fees Act 2019: Permitted Payments and Prohibited Charges
AudioVisualFlipcardsScenario
Client Money Protection Schemes and Proper Handling of Funds
AudioVisualFlipcardsScenario
UK GDPR and Data Protection in Property Transactions
AudioVisualFlipcardsScenario
Assessment - 5 questions
Total Questions
15
Pass Mark
80%
Audio
9/9
Certificate
Yes
v1.0.0 | Updated 2026-07-02 | Sources verified 2026-07-02
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