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Recruitment Agency Compliance
Recruitment agencies and employment businesses face a web of overlapping obligations — from right to work checks and GLAA licensing to AWR equal treatment and UK GDPR — where a single misstep can trigger criminal prosecution, unlimited fines, or a licence ban. This course cuts through the complexity to give recruitment professionals a clear, practical understanding of every major compliance duty.
3 modules, 9 lessons~40 minutes80% pass mark36 flipcards, 9 scenarios
CPD Aligned
This course provides general compliance guidance based on UK legislation and regulatory guidance current as of July 2026. It does not constitute legal advice; agencies should seek qualified legal counsel for their specific circumstances, and must monitor updates from the Employment Agency Standards Inspectorate, Home Office, GLAA, and ICO.
What you will learn
- Identify the key obligations under the Conduct of Employment Agencies and Employment Businesses Regulations 2003, including key information documents, opt-out agreements, and prohibited fee restrictions
- Conduct compliant right to work checks in line with Home Office requirements and understand the consequences of employing illegal workers
- Determine when GLAA licensing applies and what labour providers must do to obtain and maintain a licence
- Apply the Agency Workers Regulations 2010 correctly, including calculating the 12-week qualifying period and delivering equal treatment on pay and working conditions
- Prevent unlawful discrimination throughout the recruitment process under the Equality Act 2010, covering protected characteristics, direct and indirect discrimination, and positive action
- Handle candidate personal data lawfully under UK GDPR, including lawful bases for processing, retention periods, and responding to data subject rights requests
Who is this for?
Recruitment consultants, compliance managers, branch managers, and directors working in UK recruitment agencies and employment businesses
Course details
Duration~40 min
Modules3
Lessons9
Pass mark80%
CertificateYes
CPD Hours0.7
Jurisdiction
England, Scotland and Wales — Conduct of Employment Agencies and Employment Businesses Regulations 2003; Immigration, Asylum and Nationality Act 2006; Gangmasters (Licensing) Act 2004; Agency Workers Regulations 2010; Equality Act 2010; UK GDPR / Data Protection Act 2018
Course Modules
1
Regulating the Recruitment Industry
~13 minThe Conduct Regulations: Key Information Documents, Contracts and Opt-Outs
AudioVisualFlipcardsScenario
Prohibited Fees, Restrictions and the Employment Agency Standards Inspectorate
AudioVisualFlipcardsScenario
GLAA Licensing: Who Needs It, How to Get It, and What Happens Without It
AudioVisualFlipcardsScenario
Assessment - 5 questions
2
Right to Work, Agency Workers and Equal Treatment
~13 minRight to Work Checks: Home Office Requirements and Avoiding Civil and Criminal Liability
VisualFlipcardsScenario
Agency Workers Regulations 2010: The 12-Week Rule and Equal Treatment Obligations
VisualFlipcardsScenario
Preventing Discrimination in Recruitment Under the Equality Act 2010
VisualFlipcardsScenario
Assessment - 5 questions
3
Data Protection for Recruitment Professionals
~13 minUK GDPR Foundations: Lawful Bases for Processing Candidate Data
VisualFlipcardsScenario
Retention, Security and Third-Party Sharing of Candidate Information
VisualFlipcardsScenario
Handling Data Subject Rights Requests and Responding to ICO Investigations
VisualFlipcardsScenario
Assessment - 5 questions
Total Questions
15
Pass Mark
80%
Audio
3/9
Certificate
Yes
v1.0.0 | Updated 2026-07-02 | Sources verified 2026-07-02
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